Tuesday, August 01, 2006

Please enjoy the music while you are on hold....lalalalala

For about the last week I have been having problems with my internet. It is kinda funny actually. We have the brand new fiber optic cable internet and TV. For the last week or so the internet has kicked us off every 5 to 10 mins. It kinda sucks. We have called Verizon many many MANY times. They have sent a lot of ppl out...like 5. First, they insisted that it was on our end...like our computers. We finally convinced them that we really are using two different computers and experiencing the same problems at the same time on both computers. Then they came out and was convinced that it was the equipment on our end. That seems more reasonable than it being our puters. Well they changed EVERYTHING..the router, the box outside, the freakin cables. Well that didn't work *sigh* They came out and did it again! Still didn't work....surprise surprise. Then a new guy...a higher up guy....came out. He did everything AGAIN. And then said yeah I thought so it IS on our end. I had to redo everything just to be on the safe side. So they had to turn off the internet to about 100 ppl last night at about 1am. This was to update the software. Apparently, we got old software and was the only one experiencing problems. So fixing the software would fix this problem right? WRONG!!! It is still doing the same thing. After work I called them and told them there was still a problem. Well this is very odd they say. They have moved this problem up to the engineers. Will they be able to fix this horrible occurrence. I do hope so. I miss being online for more than 20 minutes. Until we get the internet up and running I might not be on any ims. You can still reach me on email....gmail is the best I can check that at work too! Lets hope they fix it soon.
Wish me luck!

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